The Network Manager is responsible for driving the achievement of sales and operational objectives across the network by setting clear performance targets and ensuring disciplined execution. The role oversees loan and deposit portfolio growth, strengthens internal controls, and ensures effective administrative management across all branches.

Additionally, the Network Manager provides strategic leadership and performance oversight to the branch management teams, ensuring alignment with business goals and delivering sustainable commercial results.

MAIN RESPONSIBILITIES
1. Commercial Activities & Loan Portfolio Management.
• Develop the overall network loan portfolio (both in terms of quantity and quality).
• To organize prospecting and communication actions in the intervention area of the branch (markets and commercial areas) by assigning tasks and targets to branches so that objectives and targets are reached in a timely manner (qualitative and quantitative results both on deposit and lending sides), and by participating personally to such actions notably when they involve market authorities, representatives of association or other informal group leaders among clientele.
• Ensuring high quality of loan portfolio by actively participating in credit committees and taking decisions according to approval limits.
• Work with branches to define strategies for recovery and he takes leadership of some difficult recovery cases directly. He works with the branches to provide answers to risk and compliance and audit findings and queries in the network.
• Monitoring the loan portfolio by regular field visits, pre- and post-disbursements, with and without Client Officers.
• Ability to address gaps between targets and performance by proposing efficient corrective actions.
• In charge of developing and managing network portfolio (quality and quantity) and the assessment of his productivity on the qualitative side based on the level of attachment of the organizations targets (monthly, quarterly and annually).
• He monitors individuals, teams and branch performance and take action to address gabs and low productivity where necessary as well as give queries where necessary. He must turnaround underperforming branches and make sure they are on track.

2. Staff Management
• Acting as a role-model for all network staff.
• Giving feedback and appraise his staff.
• Communicating new procedures, manuals and price list in a proper way to the staff.
• To monitor the results of commercial development activities, to analyse them with credit staff and to propose corrective actions or new initiatives that may support the achievement of objectives.
• Provides support to Area Managers for staff development in their Areas. He/she also makes sure the network has the right number of staff to perform its tasks, make provision for leaves and transfers, etc.

3. Internal Control & Administrative Task
• Regular 3rd level controls have to be processed to reach this target.
• The network manager is directly involved in all operational policies, processes and procedure changes and reviews. He brainstorms with other OPE To make sure, through regular controls, that loan applications and loan appraisals are processed by client and client officers according to the company’s standard (cf. policies, procedures and guidelines), with special regard to completeness of documentation (both for paperwork and for data processing in the Management Information System – MIS)
• management staff on all operational issues bothering the organization at the head office or through other means (skype, zimbra, phone calls, etc) and take decisions together with them and once decisions are taken, he is to ensure implementation and compliance.
• Ability to understand, apply and improve the procedures and processes of the company
• Ability to respect policies and procedures.